Welcome Standard Register FCU Members!
On behalf of the Board of Directors and Pathways Financial Credit Union team, we warmly welcome you to your credit union!
Effective September 1, 2020, Standard Register Federal Credit Union members will become member-owners of Pathways Financial Credit Union. Below are important information and dates about the merger, your account, and more. But first, we wanted to share some helpful information with you as the merger date approaches.
Pathways associates are available via phone at (614) 416-7588 or (800) 367-7485, option 4 for questions. Contact Center hours are 8:30 am EST – 5 pm EST (Monday – Friday) and 9:00 am EST – Noon EST (Saturday).
LOST OR STOLEN CREDIT CARD NUMBERS:
Standard Register FCU Lost or Stolen Credit Cards: 1-800-453-4270
The Standard Register FCU Member Account Information Guide
We will soon be sending out a merger guide to you that is filled with important dates, information and instructions on what to expect going forward. It’s important to keep this guide handy, as it will help your transition into the Pathways family.
Want a digital copy? No problem. Click the button below.
Get Familiar with Pathways Online Banking
We’re happy to introduce you to the Pathways Online Banking experience. But first, we want to help you understand how our Online Banking works. The two buttons below lead to user instructions on how to enroll in Pathways Online Banking, and the other is a helpful video tutorial on the basics of what to expect. Note: You will be able to enroll in Online Banking on September 1, 2020.
Brush Up on Pathways Online Bill Pay!
As a result of the upcoming merger with Pathways, the SRFCU Bill Pay Service will be shut down at 4:00 PM on August 28, 2020. Before August 28, please log into the SRFCU Bill Pay Service and note the payments that will need to be rescheduled in the Pathways Bill Pay Service. Please do not set any payees up in the SRFCU CU Bill Pay Service with payment dates on or after August 28, 2020. These payments will not be processed.
You will have access to the Pathways system beginning on September 1, 2020. Enrollment in Pathways Bill Pay takes place through Pathways’ Online Banking platform.Setting up your payees in the Pathways system is a quick and easy process. In fact, here is a link to a video that will show you exactly how to do it below!
Want to Dive Right Into What Makes Pathways Different? Great!
We’ve put together a helpful web-guide that explains a lot of what being a Pathways member means, the kinds of products and services you can expect to enjoy, and also how a lot of our features and benefits work. How do you register for online banking when the time comes? We got instructions for that. Need to understand how Mobile Check Deposit works? It’s in there. Click the button below to learn more about what will be possible once you become a Pathways member.
Soon You Can Change Up Your Checking with Swipe2Save – STARTING September 1st!
Let’s introduce you to Swipe2Save Checking as the merger date approaches. With Swipe2Save Checking, we round up your debit card purchases and deposit them into a Member Rewards savings account that earns an amazing 10.0% APY! Pathways even matches your round-ups up to $50 for the first six months (that’s up to $300 in savings!) Check out the video below to see how Swipe2Save works!
For Standard Register CU Members With Checking Accounts – STARTING September 1st!
If you already have an Standard Register CU Checking account, it will automatically be upgraded to our Swipe2Save checking. But you’re not getting the full FREE benefit of Swipe2Save checking yet, so click the button below to enroll in round-ups and start down the path to potentially saving up to $600 in your first six months!
Don’t have a checking account yet? No problem! Here’s how you can apply. Click the button below to log into Online Banking (need to register for Online Banking still? No problem, here’s how you do it). Then, once inside Online Banking, Just click New Accounts and then More Share Info. Then, click Open next to the Swipe2Save! That’s it!
Don’t Forget! Here Are Important Information and Dates for You to Know
Change can be a challenge and here at Pathways we want to make the transition as easy and seamless as possible. To help make this a little easier for you we have listed the key dates for the transition of your account to Pathways Financial Credit Union.
DATES TO REMEMBER (list will be updated periodically!)
- Last day that payments on the SRFCU Bill Pay Service will be processed.
- Last day to download a list of payees and bill pay history from the SRFCU Bill Pay Service.
- The SRFCU Mobile App will no longer be functional after 3:00 PM.
- The SRFCU Bill Pay Service and Online Banking will shut down at 4:00 PM.
- SRFCU will be closed in order to facilitate the merger.
- Official merger date – Welcome to Pathways!
- Please begin using your new Pathways debit card today.
- Pathways Online Banking is available.
- Pathways Bill Pay Service is available. Please start adding your bill payees and scheduling payments.
- Pathways Mobile App is available for download, and enrollment in mobile check deposit.
- Pathways associates will be available to assist you by phone at (614) 416-7588 or(800) 367-7485, option 4.
- Pathways Standard Register branch lobby will open at 8:30 AM.
- Your SRFCU debit card will be deactivated at 11:59 PM.