BRANCH & LOBBY CLOSURES NOTICE:
As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff our branches is sometimes impacted.
Our MARYSVILLE and GEORGESVIELLE ROAD Pathways Branches will be DRIVE-THRU ONLY on Saturday, January 23rd.
We thank you for your understanding and patience, and apologize for the inconvenience.
Debit and Credit Card Assistance Contact Information – Pathways / Incenta / Whitehall
Pathways Cards
| Card Type | Lost/Stolen Number | Customer Service Number | |
| Debit Card | 800-449-7728 | 888-918-7771 | |
| Credit Card | 800-449-7728 | 866-820-3952 |
Incenta Cards
| Card Type | Lost/Stolen Number | Customer Service Number | |
| Debit Card | 937-223-4943 | 937-223-4943 | |
| Credit Card | 800-325-3678 | 866-791-4288 |
Whitehall Credit Union Cards
| Card Type | Lost/Stolen Number | Customer Service Number | |
| Debit Card | 844-665-5268 | 844-665-5268 | |
| Credit Card | 800-433-0505 | 800-433-0505 |
Main Branch Address – 5665 N. Hamilton Rd., Columbus, OH 43230
Main Phone Number – (614) 416-7588 / (800) 367-7485
Main Fax Number – (614) 416-7580
CU*Talk Telephone Banking: (614) 278-6152
Military Borrower Disclosure – 1-800-743-2327
Email Address – mail@pathwayscu.com
Have Sensitive/Private Documents to Send Us? Upload them securely here.
View a list of all Pathways Loan Payment options
Get in Touch
Use the section below to send us a message with any questions or comments. Please do not include member sensitive information (account number, Social Security number, etc.) in your contact request.
Be sure to include either a phone number or email address so we may promptly return your inquiry.
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